Web orders are made-to-order. Orders can take up to two weeks to be shipped depending on available parts and the level of labor intensity for the purchased item/s. Orders are shipped via USPS Priority Mail.
Beth Lauren will accept items for store credit only within 21 days of purchase. Item must be returned in new and resellable condition. Exchanges will be subject to shipping charges. Please email firstname.lastname@example.org before returning an item for return instructions. Once your return is sent back, you will receive information about your credit via email. Please note that we can not refund shipping charges on returned items.
We will repair any jewelry design purchased through bethlauren.com. Please email email@example.com for repair info.
Less than 1 year is FREE
Over 1 year is subject to repair fee. *Fee is contingent upon material availability and nature of repair.
Due to the nature of our products, we may not be able to order certain components needed to repair older items.
Each piece of Beth Lauren jewelry is hand-crafted with love in Honolulu, Hawaii and requires delicate handling. Please store jewelry in an airtight bag or box for minimal tarnishing.